All our products are safely and quickly shipped with UPS for orders above 150 EUR and with Asendia for orders below 150 EUR, except for Swedish customers where we use DHL. We do not add any handling fees. All European Union residents will incur sales tax as set by Swedish authorities or the EU country to which your delivery will be shipped.
SHIPPING PROCESSING AND DELIVERY TIMES
Orders are processed Monday thru Friday, 8AM to 3PM CEST, excluding major holidays, and are usually shipped 1-3 working days from when an order is placed.
Delivery Times with Asendia outside Sweden for orders below 150 EUR:
- For orders outside of Sweden please allow a minimum of 10-20 working days until delivery. Usually European orders will arrive much sooner. Tracking numbers will not always be automatically generated so please email to retrieve your tracking number if you have not received it.
Delivery Times with UPS outside Sweden for orders over 150 EUR:
- For orders outside of Sweden with UPS please allow a minimum of 2-4 working days until delivery. Tracking number will be sent to you by email.
Delivery Times for Sweden:
- For Swedish residents, packages usually arrive within 2-3 working days from processed order.
We are not responsible for any lost, stolen, or damaged packages. It is up to you to track your package and ensure you are there to receive it. Calling the transport company directly can complete claims should any problems arise. Processing times range between 5-10 business days.
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